134409 - Social Insurance Office Manager Generally supervise the activities of the social insurance office’s work management, planning and organizing in accordance with the approved operational plans and executive programs; follow up all the related administrative processes; and ensure the availability of all the technical and human resources that ensure the flow of daily operations as efficiently and effectively as possible.
Main Tasks:
Supervise the preparation of the operational plans for the management of the office and work organizing and distributing to the different work teams; follow up the implementation process in line with the directions of the Ministry of Labor and Social Development; and ensure the existence of accurate frameworks and metrics by which the level of achieving these strategic plans and objectives is determined.
Manage the day-to-day works of office related to the provision of social insurance services, issue the administrative, organizational and technical instructions, circulars and resolutions associated with managing such processes; with a view to achieving plans, programs and objectives.
Supervise the level of social insurance services being provided, revise and follow raised suggestions and complaints, study the same, take the measures and action required for solving, and ensure non-occurrence of them in the future.
Follow preparing and scheduling re-search plans and disbursements, revise the forms of insurance beneficiaries, prepare the necessary recommendations, and issue the associated resolutions, in line with the policies and instructions of Ministry of Labor & Social Development.
Prepare and review the reports on labor affairs; present these reports to the Social Security Agency; brief the general management on the latest developments; and provide the solutions or recommendations for various important future strategic issues, initiatives and challenges.
Educational Level:
Educational Field:
Sociology and cultural studies
Management and administration
Skills:
Technical skills:
Social welfare benefits (administration)
Social and insurance interpretation
