24 Apr 2024

Job details

134943 - Passport operations manager

Participate in the setting and the preparation of goals and plans related to passport operations in accordance with the relevant strategic directions and priorities, follow up their implementation in coordination with all relevant parties, evaluate the implementation processes and prepare related completion reports.

Main Tasks:
  • Supervise the preparation of goals pertaining the management of passport work, organize and distribute work among various teams, ensuring full compliance with the relevant laws and regulations, follow up their implementation, and ensure the existence of accurate frameworks and metrics that enables the realization of the level of achievement of these plans and goals.
  • General supervision of the performance of passport operations through the follow-up of daily work and activities and the development of organization and follow up plans to ensure their implementation efficiently within the established frameworks and quality standards adopted.
  • Manage anti-counterfeiting operations and the use of forged documents within the general plan set by the General Directorate of Passports.
  • Evaluate various work and activities in consultation with the related parties, submit appropriate suggestions and recommendations to senior management to namely the General Directorate of Passports to improve and develop work and performance.
  • Supervise the processes of preparing passport work completion reports, present these reports to the Senior Management, inform it of the various challenges and updates; and consult it about various future issues and initiatives.

Educational Level:
  • Bachelor degree

Educational Field:
  • Management and administration

Skills:
  • Leadership
  • Decision Making
  • Problem Solving
  • People Mangemnt
  • Strategic Thinking

Technical skills:
  • Internal Controls
  • Crowd management
  • Visa Application
  • Procedure Design
  • Identity verification

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