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18 Apr 2024
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Job details
141101 - Hotel Manager
Planning, directing and coordinating hotel activities. Hospitality, food and beverage management, hotel management and maintenance. Responsibility for overall performance.
Main Tasks:
Manage hotel staff and operations including reception, reservations, food and beverage, and housekeeping.
Monitor the overall performance of the hotel and increase the profitability of its facilities.
Develop policies and procedures to direct operations and ensure compliance with legal requirements.
Oversee customer service and satisfaction. Follow up on disputes and complaints.
Manage hotel support functions including marketing, procurement, human resources, finance and budgeting.
Educational Level:
Diploma
Educational Field:
Hotel, restaurants and catering
Management and administration
Skills:
Leadership
Decision Making
Problem Solving
People Mangemnt
Strategic Thinking
Technical skills:
Hotel management
Stewards
Customer relationship management
Restaurant management
Catering
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