Participate in developing the plans of organizing the performance of Hajj and Umrah rituals; provide the pilgrims with the required information on Hajj and Umrah; answer their inquiries; follow up the execution of health, safety and security procedures in the places of Hajj and Umrah rituals; provide the health care for the pilgrims; treat the medical conditions according to the identified procedures; and prepare, present and keep the specialized documents and reports related to the Hajj and Umrah field.