26 Apr 2024

Job details

263212 - Hotel Monitoring Specialist

Study and verify the status of the hotel and submitted complaints; carry out the hotels inspections to verify the classification system regulation and compliance with the regulations; prepare the violation reports; determine the fines; analyze the reports and results of inspections; reach the conclusions; and prepare, present and keep the specialized documents and reports related to the hotel monitoring field.

Main Tasks:
  • Conduct specialized studies and analyses on the received reports that clarify the status of hotels; check and verify the submitted complaints; and make comments on hotels and their processes progress.
  • Carry out hotel inspections to verify that the hotel law is applied and compliance with regulations, instructions, circulars and specified prices; and evaluate the level of the provided services.
  • Prepare the violation reports; and determine the fines and penalties imposed on hotels in case of committing any violation.
  • Analyze all information and reports; rely on the results of the prepared inspections to evaluate the hotel; evaluate these analyses results; and ensure that all analyses and rationales supporting the results are provided.
  • Prepare the specialized documents and reports; present the appropriate recommendations and solutions; present, clarify and keep these documents and reports in the related database in accordance with the approved policies and procedures.

Educational Level:
  • Bachelor degree

Educational Field:
  • Hotel, restaurants and catering

Skills:
  • Team Work
  • Ability to build relationships
  • Analytical Thinking
  • Effective Communication
  • Focus on Servie Quality

Technical skills:
  • Hospitality and Tourism Law
  • Food quality rating
  • Inspection
  • Hotel management
  • Food inspection

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