| Statistics of ICT services provided to pilgrims 1439H | |||
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More than 15 services in the ICT sector provided to pilgrims Description of sector services |
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| 1 | Supervise the performance of ICT providers during Hajj season | ||
| 2 | Monitor spectral interferences | ||
| 3 |
Specify temporary frequency |
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| 4 | Receive reports from operation rooms of command and control center of the public security | ||
| 5 | Receive reports from emergency rooms of the civil defense | ||
| 6 | Visit the control centers and check the sound and internet indicators to ensure that they are based on the Commission’s standards | ||
| 7 | scan the frequency bands of mobile networks and determine the sources of the harmful wireless interferences at the Two Holy Mosques during Hajj season | ||
| 8 | Scanning the connected highways between Makkah, Jeddah and Medina before the Hajj to ensure the quality of mobile services as well as submitting a report about the quality of the service and palaces locations. | ||
| 9 | Dealing with any harmful interferences that may affect the network’s performance at the Two Holy Mosques during the Hajj | ||
| 10 | allow the use of frequencies of each mobile service provider temporarily to increase the capacity of the network and improve the level of services provided to pilgrims in Makkah, Medina and the holy places. | ||
| 11 | Allow the use of temporary frequencies for VIPs who are visiting Saudi Arabia during the Hajj | ||
| 12 | Receive and deal with the comments related to telecom services from command and control room | ||
| 13 | Communicate directly with the Commission in case of emergency and disaster | ||
| 14 | Follow up with the regular reports from civil defense about weather and weather events to prepare for any emergency | ||
| 15 | Sale points of recharge cards | ||
| 16 | Sale points of SIM cards | ||
| 17 | Sale points of data SIM cards | ||
| Labur Force | |||
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Males |
7,394 | ||
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Females |
17 | ||
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Total |
7,411 | ||
| The sector's technical preparations to serve pilgrims | |||
| 1 | Machines and equipment | 23 | |
| 2 | Cars | 495 | |
| 3 | Motorcycles | 159 | |
| 4 | Wireless Devices | 30 | |
| 5 | Bravo Devices | 196 | |
| 6 | Computers | 535 | |
| 7 | Other | 772 | |
| Technical preparations of the telecom services sector | |||
| 1 | Number of telecom branches during the Hajj. | 69 | |
| 2 | Total number of 2G, 3G and 4G cell towers (Makkah - Medina - Holy Places) | 15,972 | |
| 3 | Percentage of increase in the number of 4G cell towers of 1439H Hajj season at the Holy Mosque | 42.90% | |
| 4 | Percentage of increase in the number of 4G cell towers of 1439H Hajj season in Makkah | 24.40% | |
| 5 | Percentage of increase in the number of 4G cell towers of 1439H Hajj season at the holy places | 106.00% | |
| 6 | Percentage of increase in the number of 4G cell towers of 1439H Hajj season in Medina | 24.50% | |
| 7 | Percentage of increase in the network capacity of 4G cell towers during peak hours for 1439H Hajj season at the Holy Mosque | 80.00% | |
| 8 | Percentage of increase in the network capacity of 4G cell towers during peak hours for 1439H Hajj season in Makkah | 84.00% | |
| 9 | Percentage of increase in the network capacity of 4G cell towers during peak hours for 1439H Hajj season at the holy places | 182.00% | |
| 10 | Percentage of increase in the network capacity of 4G cell towers during peak hours for 1439H Hajj season in Medina | 36.30% | |
| 11 | Percentage of increase of cell towers compared to last year | 3,000 | |
| 12 | Number of access points for Wi-Fi | More than 3,000 | |
| 13 | Number of sale points | More than 460 | |
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“Smart Hajj” an initiative by the Communications and Information Technology Commission for this Hajj Initiative main tasks |
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| 1 | Provide digital services as well as a list of distinguished interactive apps- identify Hajj rituals. | ||
| 2 | help the pilgrim to benefit from technology when moving between the holy places in addition to a number of guidelines. | ||
| 3 | Help the pilgrim to benefit from health apps. | ||
| 4 | Provide a number of useful government apps that may help pilgrims and Umrah performers in Makkah and Medina. | ||